FAQs
General
What is a DTF transfer?
DTF, also recognized as Direct To Film, is a printing method that entails directly printing any design and color onto a film, which is subsequently transferred onto various materials such as cotton, polyester, and linen using a straightforward 15-second heat press.
What sizes are available?
We have sizes from 2" X 2" to 22" X 20 feet
Artwork & Sizing
Are there any art or setup fees associated with placing DTF Transfer orders?
Absolutely not! There are no art or setup fees for your DTF transfer orders with us.
Just upload your artwork and be sure to include any specific instructions for our designers, like:
- Removing white backgrounds
- Adjusting image size to 2x4
- Substituting black ink with blue ink
- Maximizing the gang sheet with as many 4x4 images as possible
Can I have multiple designs and sizes on 1 DTF Transfer Gang Sheet?
Certainly! You have the option to incorporate multiple designs and sizes onto a single DTF Transfer Gang Sheet.
Gang sheets offer an ideal solution for consolidating various designs and sizes into one convenient print. Our gang sheets are available in the following sizes:
- 22 Inches by 2 Feet
- 22 Inches by 5 Feet
- 22 Inches by 10 Feet
- 22 Inches by 15 Feet
- 22 Inches by 20 Feet
Can you clean my DTF Transfer artwork or remove background?
Indeed, we are equipped to refine your DTF transfer designs and/or eliminate backgrounds as needed.
Our skilled team of designers is committed to ensuring your artwork is pristine for printing.
For any specific requests, such as background removal or color adjustments, simply leave a note in the designated "Notes for our Designers" section after uploading your design on our products page.
Which file types should I utilize for uploading my artwork?
Manateez Design does not impose any fees for file or art setup. However, when submitting your artwork, we recommend using the following file types:
- PSD (Photoshop)
- PNG
- PDF
- AI (Adobe Illustrator)
- JPG
- SVG
Our preference lies with SVG files, as they offer optimal resizing capabilities without compromising quality. Nevertheless, if you upload a file (PNG, JPG, PDF) with a resolution of 300 DPI, we can resize the image to your specifications without any loss of quality.
Ordering
What is the minimum I can order?
What is the minimum I can order?
No Minimums! Whether you need 1 or 10,000 we got you!
Can I Cancel My Order?
If your order has not yet entered our production queue, you are welcome to cancel it and receive a full refund. However, please note that at Manateez Design, all orders are typically printed and shipped within 24-48 hours of being placed.
We understand that unforeseen circumstances can arise, and we are committed to accommodating our customers to the best of our ability. We simply request that you consider the timing when deciding to cancel your order.
Pricing
Do You Charge Per Color On My Designs?
No, our pricing is exclusively determined by the size and quantity of your order. You have the freedom to incorporate as many colors as you desire into your DTF Transfer designs, and the pricing will remain unchanged.
Shipping
How quickly can I receive my order?
We labor tirelessly to print and dispatch all orders within 24-48 hours.
Please take note: If your order is time-sensitive, consider selecting our Rush Delivery or Guaranteed UPS Next Day Air shipping options.
During checkout, you'll find various shipping choices available to expedite your order.
For orders totaling $75 or more shipped within the contiguous USA (excluding Alaska and Hawaii), we offer complimentary shipping via USPS (5-7 business days).
What are your shipping options?
At checkout, you'll find a variety of shipping options tailored to suit your needs and ensure prompt delivery of your order.
To be eligible for free shipping, your order total must reach at least $75.
Our shipping alternatives encompass:
- Standard Shipping: Arrives within 5-7 business days.
- Rush Delivery: Delivered within 2-3 business days.
- Guaranteed UPS Next Day Air Saver: Ensures next-day delivery by the end of the day.
- Guaranteed UPS Next Day Air: Promises next-day delivery, with the earliest arrival as early as 10:30 AM.